Inquiry Form for Individual Customer

This inquiry form is especially for our individual customers. Please click here (top of the English inquiry page) for inquiries about all other matters.
The personal information we receive from you is used only to answer your inquiry, and not for any other purpose.
Privacy Policy
We will respond you within about 7 business days. An automatic reply will be sent to the email listed on the inquiry form once it has been sent. A customer service representative will reply to your inquiry shortly, in the order it is received. It is possible that your inquiry has not reached us if you do not receive any response from us even 7 business days have elapsed. In this case, please kindly send your inquiry again. We may have to take more time depending on the content of the inquiry.
Please refrain from the reprinting or secondary usage of part or all of the reply to your inquiry, without prior consent from our company.